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Please contact us for more information or frequently asked questions (FAQs) about the destination or accommodation in Ixtapa Zihuatanejo
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Ixtapa Zihuatanejo, México.
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FAQ
These are some important aspects that you should know before making your reservation.
Request our cleaning, washing and ironing services.
They are listed separately.
Check in
At 3PM
Departure time
At 12PM / Noon
Reception
Building staff.
Is smoking allowed?
No
Pets allowed?
Yes, Only 1 pet small /medium size per condo
Parties
No
COVID19?
Airbnb guidelines apply regarding physical distancing, use of face masks and other issues related to coronavirus-COVID19
Cleaning?
Alejandro pledged to follow Airbnb’s 5-step advanced cleaning process, a series of standards developed in collaboration with experts for the COVID-19 pandemic and the new normal.
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Sanitize surfaces
Sanitizes all frequently touched surfaces, including doorknobs. Clean thoroughly -
Check out our comprehensive to-do lists as you clean each room.
Wash all whites. -
Wash all home textiles at the highest possible temperature.
Use approved products -
Use cleaning products approved by health experts, such as disinfectants with at least 70% alcohol.
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Wear a mask and gloves.
Wearing a mask and gloves helps prevent cross contamination.Follow all local guidelines.
Comply with local laws and additional safety or cleaning recommendations.